Public engagement in the Green Hydrogen District Hoogeveen

Insights into lessons learned from the resident participation approach in the Hoogeveen Hydrogen District with Kees Boer.

The webinar "Perspectives on Public Engagement in Hoogeveen's Green Hydrogen District," held on November 26, 2025, shares key lessons from Hoogeveen's demonstration project for implementing green hydrogen in the built environment. Kees Boer, project manager for the hydrogen district from the Municipality of Hoogeveen, will present practical experiences, challenges, and successes related to the approach for involving residents in the transition from natural gas to green hydrogen. The webinar is hosted by HEAVENN..

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About the webinar

Moderator: Tatiana Block – New Energy Coalition, Project Manager HEAVENN
Speaker: Kees Boer – Municipality of Hoogeveen, Project Manager Hydrogen District Hoogeveen

The following topics will be covered during the webinar:

  • Resident-driven participation
    How the Hydrogen Residents' Platform came into being and how residents themselves appointed a project manager to represent their interests and contribute to the participation process.
  • Effective conversation methods
    Why one-on-one conversations at the kitchen table proved more effective than surveys, and how they contributed to trust and better decision-making.
  • Communication strategy & transparency
    An accessible communication strategy based on the 'audience journey'—discover, engage, activate—using newsletters, videos, meetings, and full transparency about the project's progress and challenges.
  • Translating technology into the living environment
    How complex instruments, such as the neighbourhood implementation plan, have been translated into understandable, resident-friendly information.
  • Real alternatives for residents
    Tailor-made advice for homes that cannot switch to hydrogen, with realistic options such as hybrid or fully electric heat pumps.
  • Broader lessons
    Insights on preventing polarization, dealing with different adoption rates, and involving the entire neighborhood in the long term.

About the Hoogeveen Hydrogen District

The Hoogeveen Hydrogen District is working on reusing the existing natural gas network, deploying a 100% hydrogen boiler, and connecting both new and existing homes to hydrogen. Resident participation is key, including through an independent Hydrogen Residents' Platform, neighborhood discussions, and jointly developed communication tools.

Disclaimer

Disclaimer: Project co-funded by the Clean Hydrogen Partnership and the European CommissionThis webinar is part of HEAVENN. HEAVENN has received funding from the Fuel Cells and Hydrogen 2 Joint Undertaking (now Clean Hydrogen Partnership) under grant agreement No 875090. This Joint Undertaking receives support from the European Union's Horizon 2020 research and innovation programme, Hydrogen Europe, and Hydrogen Europe Research. This page reflects the views only of the author, and the Fuel Cells and Hydrogen 2 Joint Undertaking (now Clean Hydrogen Partnership), under the powers delegated to it by the European Commission, is not responsible for any use that may be made of the information it contains.

These experts contribute

Tatiana Block, MSc

Hydrogen Chain Project Manager

As a hydrogen chain project manager, I combine my 20+ years of experience in the energy sector with expertise in technical innovations, business consulting, and sustainable energy management. New Energy Coalition I apply this expertise to the European flagship projects HEAVENN and Green Hysland, where I focus on the coordination, knowledge sharing, and dissemination of innovations within the hydrogen sector. I am passionate about contributing to the energy transition and sustainable industrial decarbonization, bringing together multidisciplinary teams to develop innovative solutions for complex issues. I also champion diversity and inclusion, and I draw energy from knowledge sharing, travel, and learning about other cultures.

Expertise: Europese hydrogen valleys/ (Green) hydrogen value chains EU project development & management Industrial Decarbonisation Energy Systems Innovation Management